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Quick-Start / Building Operations

Setting the Quick-Start Application Parameters

Application parameters are preferences that you enter into the application to control how the application presents data. For example, the Building Operations Console includes application parameters that control what information you see for your work requests. Setting an application parameter affects the application as a whole.

If you keep the default settings for the Quick-Start application parameters, the application does the following:

If you are satisfied with these settings, you do not need to do anything.

The following procedure describes how to change these settings, and when you might want to do so.

Procedure

To set the Building Operations-specific application parameters:

  1. From the Quick-Start Home Page, select the Quick-Start Application Parameters task from the Building Operations Process section.

    The Quick-Start Application Parameters screen appears.

  2. Click on a parameter in the Parameter Code column to review or adjust its setting.
  3. You can set the following application parameters for the Building Operations Console:
Application Parameter Description

ShowEquipmentOnReportProblem

By default, this is set to No (No is 0). Set this parameter to 1 (1 is Yes) if you want to show equipment on the Report Problem form accessed from the Building Operations Console.

You would show equipment if you want to do any of the following:

  • Track the repairs done on your equipment
  • Enter preventive maintenance schedules for your equipment to generate work orders for this preventive maintenance.
  • Generate reports for equipment, such as the Open Work Requests by Equipment and Status Report, or the equipment reports on the Cost Analysis Dashboard..

If you decide to show equipment on the Report Problem form, you will need to define some equipment data. You can enter the equipment as you work from the console, or you can use the Background Data task for adding equipment and equipment standards.

See Managing Equipment for an overview of the steps you take to get started managing your equipment.
WorkRequestsOnly You can use the application parameter ‘WorkRequestsOnly’ to control whether the Console shows only work requests, or also shows work orders that group work requests. This application parameter is used by the Quick-Start SLA interface to determine whether or not to show the Assigned to Work Order status. By default, this is set to Yes (1) in the Building Operations Console (only work requests are shown), but you can change this setting if you decide to use work orders to group multiple work requests.
  1. Click Save if you have changed any of these settings.
  2. Restart the application server to have these changes take effect.