Open topic with navigation

Building Operations / On Demand Work

On Demand Work Application Workflow

On the image below you find the general workflow scheme for the On Demand Work application.

How to look at it

Every 'blue block' in the scheme can be an SLA defined rule to select one of the visualized flows in the block. By selecting a flow in every blue block you get a walkthrough of the SLA defined workflow.

Note: This is the standard workflow; additional steps can be defined

People who have to perform a task, for example give an approval or update a work request, are assigned directly or by a Service Desk role, visualized as follows:

Scheme

On Demand Work Activity Workflow