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Workplace Services / Service Desk / Client
Building Operations / On Demand Work / Client

Verifying that a Request was Completed

Depending on the rules governing your request, you may have the option to verify that the work was completed.

To verify that a request has been completed:

1. From the Process Navigator, select View Service Requests.
2. Select a request from the resulting list.
3. If a verification step has been defined for this type of request, you can select the Verification button. From here, you can:
• verify that the work has been completed by clicking the "Request can be closed: button
• send the request back to for further attention by clicking the "Return Request as Incomplete" button