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System Administration / ARCHIBUS Administrator

Email Notifications for ARCHIBUS Applications

Some ARCHIBUS applications send email notifications at various points in the workflow. For example, email notifications can be sent upon a change in status, such as request submitted, request approved, work completed.

Before email notifications can be sent, your Web Application Server must be configured to send emails.

To configure your Web Application Server to send emails:

1. Access the file:
   
   \archibus\WEB-INF\config\mail.properties
   
   
2. Specify the mail.host name for your SMTP mail outbound provider. For example:
   
   mail.host.name=server.domainname.local
mail.host.port=25
   
   
3. Specify the address name of the system administrator who will receive an email in the event of an error. For example:
   
   mail.addresses.administrator=administrator@mycompany.local
    
4. Specify the address name notificationSenderEmail with the email address that will appear as the sender in all notification emails. For example:
   
   mail.addresses.notificationSender=webcentralnotification@mycompany.local
    
5. Make sure that all users have an up-to-date email address specified in the Users table and Employees table. A user's email address must be the same in both the Users table and Employees table. See Entering Users and Entering Employees for information

See Also
Email Notification Log

Users, Employees, and Emails