Incidents Reporting Mobile App

An important part of ensuring workplace safety is to immediately report a workplace mishap or accident (an incident) when it occurs. A witness to the incident, someone who was actually involved in the incident , or personnel who quickly arrive at the scene, can provide the most accurate information about the event that occurred. Recording this data on site, right after the event has occurred and safety has been ensured, provides accurate data that will be valuable for documenting the incident, particularly if insurance or government follow-up is required.

With the ARCHIBUS Incidents Reporting mobile app, safety officers complete a variety of forms to gather the details for a complete picture of the incident. Directly from the incident site, they can promptly record such data as location, cause, affected employees, and witnesses. This data, captured immediately after safety has been ensured, is likely to be accurate because the details are fresh to the reporters. This data is valuable to establishing the circumstances of the event.

Note: The Incident Reporting mobile app works in conjunction with the Web Central Employee Health & Safety (EH&S) application. Your site should have a license for this Web Central application if safety officers will be using the Incidents Reporting mobile app in the field.

Safety officer: collect information about a workplace incident from the field

Typically, when a mishap occurs, a safety officer is notified of the mishap and arrives on site. As soon as safety has been assured, the safety officer can use the mobile app to document the incident.

1. Download background data

The safety officer starts the Incidents Reporting app and downloads to their device the background data -- the values from which they will choose when completing the app's forms. For example, the safety officer downloads the list of employees, buildings, floors, rooms, injury classifications, incident classifications, and so on. When completing the app's forms, they will choose values from the lists downloaded in this step.

2. Enter basic information

The safety officer taps the "+" button to access a form for entering basic information about the incident.

3. Enter additional details and attach photos

With basic information entered, the Safety Officer uses the Add Incident Details button, located at the bottom of the form, to access a menu for entering additional information.

Each of these menu selections presents a form for entering more details about the event. For example, the safety officer can enter details about the medical condition of the person involved in the incident.

They can also provide more information about the location of the incident and enter one or more witnesses and the witness's notes.

To document the incident as thoroughly as possible and tell the complete story, the safety officer will want to include photos. To capture photos of the incident, safety officers can tap the app's Camera button (located in the top left corner) which uses their phone's camera features to capture an image. Once they capture the image, they can attach it to the incident without leaving the app's interface.

4. Sync the device and upload the incident to the database

When they have entered as much information as they can, they tap the Sync button on the Incidents screen. This action uploads to the database all incidents that the user has created since their last sync. The safety officer can then use the Web Central Employee Health & Safety application (particularly the Track Incidents task) to record additional data about the incident and monitor it through its resolution.

Safety officer: report an incident with multiple affected persons

If a workplace incident involves multiple people, safety officers can create a separate incident for each person involved in the mishap. When the safety officer reviews these incidents in Web Central, they will be grouped together for reporting and analysis purposes.

  1. Create an incident, enter the first person involved, and complete as many details as necessary.
  2. On the Incidents screen, select the incident and use the app's copy feature to copy the entered information to a new incident.
  3. The system generates a new incident with basic information copied from the first incident. For this second incident, enter the second person and the generated incident record as necessary.

Note that the app copies the following information to the new record: date and time, incident type, recorded by, description, site, property, building, floor, an room.

Facility manager: enable mobile users and prepare data for download

To enable the Incidents Tracking mobile app for users, a facility must do the following for each user:

The Incidents Reporting mobile app requires that background (validating) data be developed so that safety managers can choose from these values while in the field. The facility manager should ensure that the background data has been established before introducing the mobile component to the workflow.

Syncing the mobile device with the ARCHIBUS database

After entering the incident data, the safety officer will want to sync their mobile devices with the database server. Syncing performs the following important actions: