Getting Results with ARCHIBUS

Enterprise Move Management

How can I better manage and execute moves in order to improve efficiency and reduce cost? How can I reduce the risks associated with moves? How can I better and quickly adjust when something does not go as planned? How can I reduce churn rates?

Effective move management can have a significant impact on your organization’s business strategy and bottom line. It is essential that moves happen quickly and correctly to avoid delays, downtimes, and inefficiency. The ARCHIBUS Move Management application provides an automated collaborative process that makes it easy to manage and execute the entire move project, resulting in reduced move-related downtime for your organization.

The Move Management application is primarily aimed at “box moves," in which office contents are packed into boxes and moved to another office. The application helps move managers to:

plan large-scale box moves using multiple phases and trials
execute moves that involve people and rooms that are not yet in the inventory
manage the entire move process at both the macro and micro levels
organize vast amount of data, communication, and coordination among the many different parties involved in a move

Location

Move Management domain

Enterprise Move Management application

Business Result

Improved move project management and move execution as a result of better communication and coordination between general staff, IT, facilities, movers, telecom staff, and others involved in moves.

Risk reduction.

Reduction of disruption to the business as a whole.

Improved overall employee satisfaction resulting from a smoother move process.

Reduction of move costs.

Used By

Move Requestors

Department Managers

Craftspersons (moves, maintenance personnel, telecom technicians)

Move Coordinators

Move Scenarios Planners

Data and Voice Coordinators

Executives

Business Process Owners

Reasons for Automating

To store move-related data in a central repository and provide an automated collaborative move management system that is accessible over the Web or a corporate Intranet.

Reduce the complexity, risks, time, downtime, and costs associated with box moves.

Reduce or eliminate paper.

Achieve a fast track schedule, and reduce the “catch up” time needed to control the contingencies.

Efficiently execute crunch moves.

Generate churn rates and other move statistics.

Prerequisite Applications

Space Inventory

Personnel Inventory and Occupancy

Equipment Inventory

Jack Inventory

Results/Reports

Web-based move request forms

Web-based move editing forms

Web-based move approval forms

Web-based move routing forms

Web-based move updating forms

Group Moves report

Individual Moves report

Group Move Spreadsheet

Move Calendar

Move Scenario

Move Statistics by Location

Move Statistics Chart by Location

Move Statistics by Organization

Move Statistics Chart by Organization

Move History

Applications Using the Results of this Application

Personnel Inventory and Occupancy

Equipment Inventory

Jack Inventory

Workplace Services Portal mobile app

The following are typical users:

User	Tasks
Move Requestors	Practices vary between sites, but typical move requestors are: department managers requesting moves for new hires to their departments, as well as departures from their departments Human Resources personnel requesting rooms for new hires or departures (if not handled by the department manager) department managers requesting moves to accommodate promotions or reorganization within their department IT staff requesting old equipment to be moved to storage division or business unit managers responsible for implementing large-scale company reorganizations facilities managers and move coordinators responsible for overseeing a move to a new facility or merging staff after an acquisition These users initiate the move by entering a request into the Move Management system, specifying the current and new locations and special notes about the move. If they have access to the Workplace Services Portal mobile app, they can do this directly from their smart phone or mobile device. Receive email informing them as to whether the move request has been approved or denied.
Department Managers	Request moves. Receive notification of the status of moves as they progress through the Move Management system. Act as an approving manager for move involving their staff. Track their department's churn rate by reviewing the “Churn Rate by Department” report.
Move Scenario Planners	Develop different scenarios for room assignments so that stakeholders can review these alternatives. Generate reports of these scenarios to visualize the proposed room assignments and facilitate review. When a scenario has been selected, automatically updates the room assignments for the move with the assignments used in the selected scenario.
Move Coordinators	Request large-scale moves due to corporate reorganizations and mergers. Enter details about a requested move. Estimate the cost of the move Detail the execution of the move with specific actions for craftspersons to follow. Route a move request for approval, or auto-approve the move request. Issue moves. Monitor move orders while they are in process Complete move order details such as information on specific action items, actual hours spent on the move, completion date, and special notes. Analyze churn rates.
Data and Voice Coordinators	Manage the voice network and data network aspects of a move. Confirm that network access is established.
Craftspersons	This group includes: movers, maintenance personnel, and telecom technicians. Execute the specific tasks required for the move, such as moving equipment and furniture, installing shelves, cleaning out an office, and connecting the cables. Consult the move management system for details of their assigned jobs. Update the move management system with details of the completed job.
Business Process Owner	Enter into the system all background facility data required for moves. Assign processes to staff based on their roles.
Executives	Monitor the company’s move statistics: costs of moves, number of moves, churn rate.