Typically, a maintenance manager defines the preventive maintenance procedures and schedules necessary for maintaining the building and periodically generates work orders for handling this work. As a preventive maintenance supervisor, you will find that these generated work orders appear in your queue for execution and management.
Note: If you are a supervisor working with On Demand work orders, your tasks are slightly different. See On Demand Work Supervisor Overview.
Some sites prefer to directly access work requests without first viewing the parent work order. To accommodate sites that do not want to reference work orders, the Preventive Maintenance application offers an alternate role -- Supervisor (Work Requests) -- whose tasks hide work order information. Other than this change, the tasks of the "Supervisor (Work Requests)" role mirror the tasks of the Supervisor role. Depending on your site's practices, your Business Process Owner will make one of these roles available to supervisors at your site.
In general, as a preventive maintenance supervisor, you will perform the following tasks to move the work order through the system:
Schedule Craftspersons and Tools for Upcoming Work Requests
Update Work Orders and Work Requests
Close Out (Archive) Work Orders