Workplace Services / Hoteling

Hoteling: Application Overview

When workers -- whether they are on a temporary contract, typically telecommute, or are employees temporarily displaced their offices and requiring swing space-- arrive at the site, their first immediate action is to go to their assigned workspace so that they can settle in to the day's work.

Ensuring that these workers have an office or workspace to go to, that this office is equipped to meet their needs, and that the employee is notified of their assigned space can be accomplished through the ARCHIBUS Hoteling application and its tasks to create and manage the hoteling process. From the administration and cost side, the ARCHIBUS Hoteling application supports charging departments for their use of temporarily occupied seats, assessing the utilization of booked seats, and helping you to determine if you have enough seats dedicated to the hoteling process.

The ARCHIBUS Hoteling application is organized into a set of role-based tasks designed for the various roles within your organization. With roles and security established by a business process owner, users will log into ARCHIBUS and access just those tasks appropriate for their roles and security settings. The application is organized as follows:

Business Process Owners

To get started, a business process owner develops background data and configures how the application will operate to best meet the site's particular needs:

  1. A business process owner develops facility background data.
  2. A business process owner configures the application by defining hotelable rooms, the types of rooms each type of employee can request, and so on.
  3. A business process owner assigns user roles to the hoteling security groups.

General Users

Many users at a site are able to book a seat for temporary occupancy, cancel a booking, and review bookings. Note that your security group and how the application has been configured for your site will determine such factors as the types of rooms that you can book, whether or not departmental approval is required, and whether you can request and cancel bookings for other users.

Booking a Room with the Create Bookings Task

Reviewing All Bookings

Canceling Bookings

Servicing Bookings

Approving Managers

Depending upon operations at your site, an approving manager for your department may need to approve requested bookings.

Hoteling Reports

The Hoteling application offers operational reports, of use mostly to those administering the application, as well as a set of management reports that analyze the usage and cost of booked seats.

Operational Reports

Management Reports

Concepts

Comparing the ARCHIBUS Hoteling and Reservations Applications

Uses of the Hoteling Application

How the Hoteling Application Searches for Available Rooms

How the Hoteling Application Creates Bookings

Getting Results with the Hoteling Application